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  • Barry doyle, UK


    To all at your service many, Many, MANY thanks on the first class service you offer from web site, to telephone enquiries to delivery!  You ARE definitely the best service provider I have encountered in all the years I've been using web based sales and services.
    Long may you continue to have success.

    Barry Doyle

  • R. Whitehead


    Hi,

    I just wanted to congratulate you for your continuing level of customer service.

    Having been a mail order customer of yours for many years, and I am always delighted by the high level of service you provide. I have an account registered via your Billy Clarke website but on Monday I registered on Your fishing spares website. I ordered a spare spool on Monday and it has arrived with me less than 24 hours later, by anyones standards that was terrific.

    You may consider good customer service the norm and working in the public service myself I know how important customer service is. However, from my own experiences I find that good service is far from the norm and when you do find it, it is a pleasant surprise.

  • John Wolstencroft, UK


    I would just like to thank your staff for the great service I received from you yesterday, when I enquired about a 2.2 mm 1oz white tip for my Preston Sentient 12` Super Feeder rod.  My replacement tip arrived as promised this morning. Should I need any more assistance for spares in the future, you will be the first to know!

  • K.F. Hastie


    Rod Just arrived, and I am delighted with it. Excellent all round service and packaging.
    Thanks,
    K.F. Hastie.

  • Steve Buckley


    Orders arrived this morning, spot on, thank you very much for a fast and helpfull service
    Regards
    Steve Buckley

  • Roland M.Chipchase, New Zealand


    This morning I received the Fox Trek Spin Rod which I ordered from you.
    It arrived in excellent condition, beautifully packed and in good time.
    Thank you very much indeed for your wonderful service.
    A friendly website, easy to fill in forms, no problem with removing the VAT and economical freight rates.
    What more could I ask?
    My family and I have lived in New Zealand now for forty years, coming from the south east of England.  I was always an enthusiastic coarse angler reading the Angling Times right from it's beginning.  When I saw your name, Billy Clarke, on the Fox Sports website it immeadiately rekindled memories from all those years ago.  Now I mainly fish in the sea and hope with the new rod to catch some of the large yellowtail kingfish that abound in our waters.
     
    Best wishes to all from Roland M.Chipchase  ( Mac.)

  • John Pickard


    Just a line or two to thank you for your excellent and speedy service.
    Having received my 13' beasaster feeder rod with 24 hours of placing my online order. I shall certainly shop with you again in the future and spread the word about such a first class service.

    Thank you
    John Pickard

  • Anthony Williams, Adelaide, Australia


    Just a quick line to thank you for your prompt service on my recent order.
    Having used another online fishing shop recently,i was amazed at the difference in time it took to get an order sent to here in Australia.
    I will certainly be using you guys from now on,and will recommend that my friends do likewise

    Anthony Williams
    Adelaide
    Australia

  • Kris


    Hi there,
    Just wanted to say thanks for the excellent service the other day – I’d been looking for a Shimano travel rod for a while and the Avon STC I received the other day is perfect. The packaging was very robust and it arrived very quickly and in absolutely mint condition – many thanks.

    Best regards,
    Kris

  • Roberto, Italy


    Hi there,
    Received the order this morning, quality transaction with superfast delivery ,many thanks, simon
    thanks for the excellent service, fast and reliable seller, very professional.

    Roberto from Italy

  • Pat


    Hi
    Just to let you know that the parcel has just arrived.
    Thanks for your excellent service
    Warm Regards
    Pat

  • Rebecca


    Hi guys,
    Just a quick note to say thanks for the great service will definitely be using you again.
    Regards Rebecca

  • Harry Sidebottom


    Dear Sir/Madam
    I have received my goods today and I would like to thank you for the prompt and professional service you have provided to me.
    I shall be recommending you to all my fellow fishermen and I will also definitely use your services again.
    Harry Sidebottom

  • DEREK


    Great service!!

    Just to let you know i received my order today fantastic service, you have my future custom.

    Well done all
    THANK YOU SO MUCH,
    DEREK

  • Paul


    Recieved today and everything perfect, thank you for a first class service and look forward to dealing with you again.
     
    Paul

  • Allan


    Once again thank you for your great service received goods all OK.

    Thanks

    Allan

  • Mrs Barbara Pettinger


    I would just like to say thank you for the speedy and efficient way my enquiry and delivery of goods was dealt with.
    I will certainly use your firm again if the need arises
    Thank you
    Mrs Barbara Pettinger

  • Gerry


    Hi Fellas

    Just want to say thanks for my order of a Daiwa Powermesh Jerkbait rod which arrived this morning.
    Not the first time I have had good service from you and it won't be my last i'm sure.

    Many thanks again
    All the best
    Gerry

  • Malc Taylor


    Received order #6188 many thanks excellent service yet again. Malc Taylor.

    Rec'd the goods yesterday.....

    thank you brilliant service!!!

  • Dara


    Hi Billy
     
    Got all my gear yesterday and no problems...thanks for great service again and also for DVD's
    chat soon
    Dara